Is leadership in your DNA? Does supplying customers with top-shelf service and support while overseeing a sharp team of specialists strike the right chord?   You just might be what we’re looking for. Canon Solutions America, a trailblazer in technology, solutions, and services, is actively seeking a Manager, Branch Service to direct our incredible team of technical Digital Services Specialists who lead the charge in servicing and supporting Canon’s hardware and technology-based solutions.

Responsible for ensuring all calls are answered and entered into the company system in a timely manner and for providing the best possible customer service to customers. Must be able to handle level 1 call types.

This role is a technology support professional, supporting customers who use solutions and software sold by Canon Solutions America. An experienced support professional, capable of resolving a wide range of technical issues including networking, software, and hardware solutions. This position is primarily phone based and uses remote support tools to interact with our clients. Acts as an internal subject matter expert on specific Canon hardware and software solutions. The ideal candidate in this role operates autonomously while contributing to the team's goals. A self-directed individual with the ability to independently navigate complex tasks and make informed decisions. This person would take initiative and execute tasks and projects with minimal supervision. This role requires a focused individual who can prioritize and manage their workload effectively, proving a high degree of independence and problem-solving skills.

Canon U.S.A.’s Imaging Technologies & Communications Group Financial Management Sub Group (ITCG FM) is currently seeking an Associate Budget Analyst (Associate Specialist, Budget and Administration). The person in this position will perform moderately complex financial analysis and review P&L and Balance Sheet elements to maintain accounting accuracy and to increase EPO (Efficiency, Productivity and Optimization) & growth through budget and monthly closing management.   At ITCG FM, we reward strong performers with increased levels of responsibility. If you seek a new opportunity in Business management accounting, we want to hear from you!   This position is full time and offers a hybrid work schedule requiring you to be in the office Mondays and Wednesday and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days).  Note that work schedules and office reporting requirements may change from time to time based on business needs.

Responsible for all on-site business activities for a specifically assigned customer account. Responsibilities include maintaining compliance with established standards and policies for the operation, managing and developing site human resources, as well as meeting site financial goals. Responsible for developing and maintaining a partnership and successful working relationship with the Administrator. Responsible for ensuring the highest levels of service and client satisfaction. Maximizes customer satisfaction, add-on sales and profitability through structured planning and the management and development of the client services team.

Responsible for selling Canon's hardware and software technology-based solutions to printers, graphic houses, and fulfillment companies within an assigned account list.

Responsible for selling Canon's hardware and software technology-based solutions to companies within an assigned account list.

Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction.

Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction.

Responsible for managing a team that sells specific business system products and services including: black & white and color printers and copiers, facsimile equipment, document management solutions and related software.

If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon Solutions America, a leader in technology, solutions, and services, wants to know your story. We’re actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards.  

Does the art of the deal drive your day-to-day need to succeed? Do you have a way with words that’s matched only by your desire to devour new technology concepts and solutions? Are customer concerns always king in your court?   If your answer to all these questions is a resounding ‘YES’, Canon Solutions America, a leader in print technology, solutions, and services, wants you to take our call. We’re in need of a Senior Account Executive, Workplace Technologies & Services (WTS), who can immediately impact the selling of Canon’s world-class hardware and software technology-based solutions to a dedicated marketplace while solving key business challenges to promote the Future of Work.   Enjoy a competitive benefits package, continuous training and education advantages, and an active account base to advance your career. You can also take advantage of a car allowance and merit-based sales achievement trips to exotic locations.    So, if you’re a pro at picking up on customer needs, highly motivated to identify new opportunities and capitalize on them, and looking to sow the seeds of your long-term sales career with an industry leader in technology and digital transformation, this position has your name on it. Apply today!

Responsible for specific functions as a Lead or single person on site. Activities include organization, scheduling assignments for staff, and managing the daily work flow. Oversees the generation of daily and monthly departmental reports; supervises the processing of external vendor billing. Maintains and promotes positive customer relationships. Performs daily key operator and/or convenience care functions. Requires effective knowledge and use of all established policies, procedures, tools, and equipment. Maintains and promotes positive customer relationships.

Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. Requires flexibility to provide coverage at many sites throughout the region.

Responsible for the physical and systemic receiving, picking and quality inspection to confirm all equipment, accessories and items match orders. Heavy lifting is required including repetitive lifting of up to 75lbs. Able to stand for long periods of time. Process orders for shipment via Fed Ex Ship Manager and/or UPS Worldship computer station software. Process transfers, assist in the returns process, conduct physical inventories and support daily cycle counts. Maintain overall organization, cleanliness and security of the Distribution Center while following all safety guidelines. Support all other assigned Distribution Center duties including sorting and proper disposal of equipment packaging for recycling. Overtime is required to support month end and quarter end sales cycles.

Responsible for managing the daily operations of the warehouse functions as specifically assigned, which may include some or all of the following: shipping, receiving, returns processing, order control/order release, delivery/pick-up scheduling, coordination of pre-installations, parts processing (area markets), and overall accuracy of processing and inventories associated with assigned functions.

Responsible for leading a team of field service technicians in maintaining Canon/Oce products and services according to company standards and achieving the highest level of customer satisfaction.   This position will cover the State of Florida 

Building long-lasting relationships is the foundation for any successful salesperson. It begins with knowledge and pitching the right product, solution, or service to help a customer overcome obstacles. It extends to ensure satisfaction is achieved throughout the life cycle of a deal.   If you consider yourself a go-getter when it comes to sales, Canon Solutions America, a pioneer in print technology, solutions, and services, wants to hear from you. We’re actively searching for an Account Executive, Workplace Technologies & Services (WTS), to jump right in and promote Canon’s hardware and software technology-based solutions to prominent companies within an established territory and assigned account list. Have a hunger for learning new products, concepts, solutions, and services? Keep reading!

Responsible for the physical and systemic receiving, picking and quality inspection to confirm all equipment, accessories and items match orders. Heavy lifting is required including repetitive lifting of up to 75lbs. Able to stand for long periods of time. Process orders for shipment via Fed Ex Ship Manager and/or UPS Worldship computer station software. Process transfers, assist in the returns process, conduct physical inventories and support daily cycle counts. Maintain overall organization, cleanliness and security of the Distribution Center while following all safety guidelines. Support all other assigned Distribution Center duties including sorting and proper disposal of equipment packaging for recycling. Overtime is required to support month end and quarter end sales cycles.

If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon Solutions America, a leader in technology, solutions, and services, wants to know your story. We’re actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards. Technicians receive a $2,000 sign on bonus and also eligible for a car allowance or our fleet program!