• Global Relationship Management: Specialist

    Job Locations US-NY-Melville
    Job ID
    Experience (Years)
    Sales Support
  • Company Overview

    About Canon U.S.A., Inc.

    Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $36 billion in global revenue, its parent company, Canon Inc. (NYSE:CAJ), ranks third overall in U.S. patents granted in 2017† and is one of Fortune Magazine's World's Most Admired Companies in 2018. Canon U.S.A. is committed to the highest level of customer satisfaction and loyalty, providing 100 percent U.S.-based service and support for all of the products it distributes in the United States. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. In 2014, the Canon Americas Headquarters secured LEED® Gold certification, a recognition for the design, construction, operations and maintenance of high-performance green buildings. To keep apprised of the latest news from Canon U.S.A., sign up for the Company's RSS news feed by visiting www.usa.canon.com/rss and follow us on Twitter @CanonUSA. For media inquiries, please contact pr@cusa.canon.com.

    † Based on weekly patent counts issued by United States Patent and Trademark Office.

    All referenced product names, and other marks, are trademarks of their respective owners.

    We are an EEO/AA employer. Minority/Female/Individuals with Disabilities/Protected Veterans.

    Position Overview

    As a Relationship Management Specialist, you will be responsible for the support of incoming global business to the Americas that originates from Europe and Asia. As
    part of the enhancement of our global service delivery, and the support needed to better serve current customers and gain new business, the  Relationship Management Specialist will work with lead sales channels and/or regions to coordinate the overall business strategy and process for all assigned accounts. The main role will be to maintain, strengthen and provide consistent global sales support to grow the business.  
    #LI-KM1 #CUSA


    - Collect and prepare relevant information for global bid responses and opportunities for global accounts of Canon channels in the Americas.
    - Respond to international inquires and cross-channel collaborations involving global account facilitation.
    - Work closely with Canon regional teams in support of the program and develop a good working relationship.
    - Take an active/educative role by working closely with Account Executives and their customers on global business opportunities, strategy deployment and deployment (capabilities, competition, contracts, reporting, MPS, presentations, RFP responses, impementation and QBRs).
    - Actively be the champion of the program and ensure sales teams have a greater awareness of what the program is capable of doing in support of their accounts and ensure success of the program.


    - Bachelor's  degree in related field, International Marketing, International Business or General Marketing. Relevant work experience will be considered. 
    - Sales and industry experience preferred. 
    - Knowledge of Global sales/marketing a plus.
    - Strong presentation skills and communication skills are required.
    - Familiar with international business cultures and practices
    - Familiar with SLAs, RFPs and Bids preferred.
    - Bilingual skills in Spanish is required and will be assessed by a language proficiency test.
    - The position will require 15% to 20% overnight travel both domestic and International.
    If you are not reviewing this job posting on our Careers’ site https://www.usa.canon.com/internet/portal/us/home/about/careers, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/internet/portal/us/home/about/careers.


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