• Receptionist

    Job Locations US-NY-Melville
    Job ID
    7579
    Experience (Years)
    2
    Category
    Customer Service/Support
  • Company Overview

    Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean (excluding Mexico) markets. With approximately $31 billion in global revenue, its parent company, Canon Inc. (NYSE:CAJ), ranks third overall in U.S. patents granted in 2015† and is one of Fortune Magazine's World's Most Admired Companies in 2016. Canon U.S.A. is committed to the highest level of customer satisfaction and loyalty, providing 100 percent U.S.-based consumer service and support for all of the products it distributes. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. In 2014, the Canon Americas Headquarters secured LEED® Gold certification, a recognition for the design, construction, operations and maintenance of high-performance green buildings. To keep apprised of the latest news from Canon U.S.A., sign up for the Company's RSS news feed by visiting www.usa.canon.com/rss and follow us on Twitter @CanonUSA. For media inquiries, please contact pr@cusa.canon.com.
     
    † Based on weekly patent counts issued by United States Patent and Trademark Office.
     
    All referenced product names, and other marks, are trademarks of their respective owners.
     
    Canon is proud to be an equal opportunity employer. Minority/Female/Individuals with Disabilities/Protected Veterans. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identification, national origin, disability, genetic information or protected veteran status, or any other characteristic protected by law. To read more about employment discrimination protections under federal law, please visit this site: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

    Position Overview

    Highly visible, client-facing position reception support for Canon USA’s corporate headquarters. Ensures top-notch customer service and guest assistance for both day-to-day visitors as well as VIP guests. Receives and directs visitors, employment applicants, salespersons and customers to appropriate locations and parties.

    Responsibilities

    - Ensure a high level of customer service at all times to both internal and external clients
    - Manage visitor traffic flow and guest experience as soon as they enter the building Lobby
    - Greet and log visitors in guest management system; issue visitor ID/security badges per established policies
    - Notify Canon host of their guest’s arrival
    - Assist with storing and retrieving coats and luggage
    - Direct or escort visitor to Guest Greeting Area or other designated area in the Conference Center as requested by the Canon host
    - Familiarize and plan for activities and expected visitor traffic each day
    - Handle internal calls to Reception desk and provide information as requested
    - Covers specific assigned hours consistently and without deviation
    - Maintain a professional looking and tidy Reception area / workspace
    - Administrative duties as directed by  Supervisor, Corporate Services
    - May be called upon to provide assistance to conference center guests from time to time (such as making a copy or arranging a taxicab for example)
    - Hours are 9:30AM -5:30PM

    Qualifications

    - High school diploma; Associates degree preferred
    - Minimum of two years’ experience in a similar role serving a corporate headquarters, or five years total work experience in a support role in a professional office environment
    - Ability to operate single or multi-line telephone system; paging system; and PC software such as email and MS Word
    If you are not reviewing this job posting on our Careers’ site https://www.usa.canon.com/internet/portal/us/home/about/careers, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/internet/portal/us/home/about/careers.

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