Canon U.S.A., Inc.

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Analyst, Business Applications Sr

Analyst, Business Applications Sr

Job ID 
7022
Location 
US-NY-Melville
Experience (Years) 
5
Category 
Systems Technical Support

More information about this job

Company Overview

Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29 billion in global revenue, its parent company, Canon Inc. (NYSE:CAJ), ranks third overall in U.S. patents granted in 2016† and is one of Fortune Magazine's World's Most Admired Companies in 2016. Canon U.S.A. is committed to the highest level of customer satisfaction and loyalty, providing 100 percent U.S.-based consumer service and support for all of the products it distributes. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. In 2014, the Canon Americas Headquarters secured LEED® Gold certification, a recognition for the design, construction, operations and maintenance of high-performance green buildings. To keep apprised of the latest news from Canon U.S.A., sign up for the Company's RSS news feed by visiting www.usa.canon.com/rss and follow us on Twitter @CanonUSA. For media inquiries, please contact pr@cusa.canon.com.

 

† Based on weekly patent counts issued by United States Patent and Trademark Office. 

All referenced product names, and other marks, are trademarks of their respective owners. 

We are an EEO/AA employer. Minority/Female/Individuals with Disabilities/Protected Veterans.

Position Overview

 

 

Canon USA is currently seeking a Sr. Business Applications Analyst to provide support for the BISG Business Process Planning Department. You will be responsible for the project managagement and applications support for BISG, our B2B copier division.

Responsibilities

  • Act as liaison between business users and technical support in the daily support of Canon applications.
  • Work closely with business users to understand business process and requirements.  Translate business needs into process improvement and technical enhancements.
  • Document functional requirements. 
  • Triage and resolve system issues.
  • Create and perform user acceptance testing of all system defects and enhancements.
  • Review technical documents to ensure cross application integrity is considered.
  • Ensure all documentation standards are followed for their Business Areas.
  • Assist in the development of training materials.
  • Provide operations support to the business users.

 

Qualifications

  • Bachelor of Science is required, preferably in computer science, engineering or a related field.
  • 5 Yrs+ of relevant experience is required.
  • Strong communication skills and attention to detail are required.
  • Experience across the entire standard development life-cycle
  • Experience writing functional/business requirements and preparing functional designs
  • Strong communication skills are required.