Canon U.S.A., Inc.

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Senior Technical Specialist

Senior Technical Specialist

Job ID 
Experience (Years) 
Product Support

More information about this job

Company Overview

Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29 billion in global revenue, its parent company, Canon Inc. (NYSE:CAJ), ranks third overall in U.S. patents granted in 2016† and is one of Fortune Magazine's World's Most Admired Companies in 2016. Canon U.S.A. is committed to the highest level of customer satisfaction and loyalty, providing 100 percent U.S.-based consumer service and support for all of the products it distributes. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. In 2014, the Canon Americas Headquarters secured LEED® Gold certification, a recognition for the design, construction, operations and maintenance of high-performance green buildings. To keep apprised of the latest news from Canon U.S.A., sign up for the Company's RSS news feed by visiting and follow us on Twitter @CanonUSA. For media inquiries, please contact


† Based on weekly patent counts issued by United States Patent and Trademark Office. 

All referenced product names, and other marks, are trademarks of their respective owners. 

We are an EEO/AA employer. Minority/Female/Individuals with Disabilities/Protected Veterans.

Position Overview

The Senior Technical Specialist will be instrumental in providing pre-sales and post-sales technical support to clients as well as performing comparative testing, research and performing technical presentations regarding all aspects of group’s products.


He/she will assess the potential application of company products to meet customer needs and prepare detailed conclusions based upon experience, research and data. Current project: CMOS Sensors, modular imaging systems, and customized cameras and lens to integrators and end use clients.  


To read more about these exciting products click below:


Additionally, he/she will work on problems of diverse scope where analysis of data requires evaluation of identifiable factors and the eventual creation of a solution.









  • Will work on problems of diverse scope where analysis of data requires evaluation of identifiable factors and the eventual creation of a solution.
  • Conducts presentations and demos for clients in order to ensure a full understanding of product features and competitive advantages.
  • Contacts professional, industrial and government clients in order to demonstrate products and provide necessary service, while developing new sales leads.
  • Plans and participates in industry trade shows and conventions in order to demonstrate and promote the visibility and reputation of Canon products and services
  • Develop and grow client relationships.
  • Provides competitive analysis for Canon products, develops training materials and acts as a resource for staff, dealers and professional clients.
  • Manages group lab space and demo equipment.


  • BS degree is required, preferably in electrical engineering/engineering/imaging or a similar technical field as related to professional and industrial imaging applications and solutions.
  • 4 - 5 years of relevant work experience in industrial imaging products and solutions.
  • Must possess excellent public speaking and presentation skills, as well as advanced imaging or engineering skills.
  •  In addition, a thorough and professional knowledge of imaging and basic CRM techniques is required.
  • Must be detail oriented, have the ability to analyze client needs, isolate technical problems and recommend appropriate actions and solutions.  Must possess proficiency with the applications, uses and markets of professional imaging and industrial imaging products.
  • 25% travel is required. This position requires driving for company business as an essential function of the job and therefore, you must remain in compliance with company safety guidelines and policies.
  • Ability to lift demonstration equipment, up to 50lbs. 
  • Additionally, you must have a valid driver license and credit card, expenses to be fully reimbursed according to Canon policy.


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